Privacy policy and personal data collection statement

Privacy policy statement

Please note that this statement can be revised from time to time without prior notice. You should check the latest version regularly. The company undertakes to comply with the responsibilities and requirements of the personal data (Privacy) Ordinance (hereinafter referred to as the Ordinance). Its employees must also keep confidential all personal data collected and / or stored and / or used by the company, and strive to properly preserve and comply with the responsibilities and requirements specified in the Ordinance.

Purpose and method of collecting personal data

Sign or handle the necessary and / or relevant documents related to the employment of foreign domestic helpers;
When signing the sunshine maid contract, applicant information form, re selection form and employment contract;
When the contract is terminated;
When receiving workers;
Contact the company for inquiry or complaint;
Using the company's employment intermediary services;
When using or browsing the company's website;
Participate in various promotions, competitions or smoking through the company? And other activities;
In order to assist in training staff, improving service quality and enquiries, your conversation with our customer service department staff may be recorded;

Type of personal data

The personal data collected by the company include (but are not limited to) the following:
Information required by the Immigration Department and / or the consulate when processing the documents or personal data required for the application for the employment of foreign domestic helpers
Information required to verify your identity, including copies of identity documents and numbers
Chinese and English names, ID card number and date of birth of you and your family members
Copy of your relationship certificate
Contact telephone / email address and other information
Your proof of address, including a copy of your proof of address and / or lease
Your income / asset certificate, including copies of income certificate, bank statement or passbook, certificate of deposit, bank or financial account information, etc
Transcripts or recordings of your call to our hotline and telephone interview
Your email or letter to the company

Retention of personal data

Personal data will be kept until the original purpose of collecting the above data or the purpose directly related to it is achieved; Unless such personal data may be required to be kept in accordance with any applicable regulations or contracts; And according to the above criteria and the company's internal procedures, personal data will be cleaned in the company's electronic, manual and other storage systems after a specific storage period.
Security of personal data
The company believes that employees who have a reasonable need to contact you to provide services for you or have a reasonable need due to other working relations can get your personal data. We have a set of security measures attached to the requirements for the protection of personal data to protect your personal data.
The company may use and analyze your data for purposes including (but not limited to) the following:
Documents or personal data required for processing the application for employment of foreign domestic helpers, including additional documents required by the Immigration Department / and consulate

Verify your identity

Process your enquiries and provide you with progress / latest information on the services you inquire about
Provide services to you and handle the services you have used
Provide assistance to you in making service inquiries, including investigating and solving problems affecting service quality
Send you a bill for the use of our services
Respond to your enquiries or complaints about our services
Keep records for reference
Promotion and publicity of any services of the company
Assist the company in preventing fraud or crime
Contact you when necessary
Matters required or permitted to be disclosed by law
Disclosure and sharing of personal data
The company will keep all personal data held confidential, but may disclose information about you to the following parties:
Law enforcement agencies, government departments, regulatory authorities, courts or other agencies required by law
Overseas suppliers
Bank or credit card company
Professional consultants (including lawyers and auditors)
Collect personal data online

The company is committed to protecting the information provided by you. However, based on the characteristics of the Internet, the company cannot make a full guarantee. Some of our websites may disclose to advertisers comprehensive statistics on website visitors who cannot identify themselves. Some websites will also collect comprehensive information about visitors, such as statistics on the number of visits. Such information may include, but is not limited to, browser type and version, operating system, IP address and / or domain name.

Unless otherwise stated, when you visit this website, we will only collect the records of your visit, not any personal data of you. Cookies (if any) set up in any part of our website will not be used to collect personal data. Cookies are small computer files that can be saved in Web users' computers. Their functions are to obtain configuration data and analyze web users' browsing habits. After saving cookies, users do not have to re register when browsing the website again. Websites often use cookies to track users' favorite website topics. You can modify relevant Internet Options or browsing preference settings of computer system and refuse to save cookies. However, you may not be able to use or start some functions provided by this website. Our website may block users who do not accept cookies.

In order to provide more information and services to visitors, the company will link with other websites ("third parties"). These third parties will collect visitors' personal data (such as your name, telephone number and e-mail address) when visitors use their services. They will abide by their privacy policy when collecting personal data. The privacy policy of the company does not restrict these third parties. Our website may block users who do not accept cookies.
Access to and correction of personal data

According to the regulations, except for the exceptions specified therein, each customer has the right to do the following:
Check whether the company holds personal data about itself and obtain copies of such data
Require the company to correct inaccurate personal data about itself
Be aware of the company's policies and practices regarding personal data and be informed of the nature of personal data held by the company
According to the provisions of the Ordinance, the company has the right to charge a reasonable fee for accepting data verification requests. Requests for verification of personal data, correction of personal data or inquiries about the nature of data held by the company should be made in writing and sent by fax or mail to:


Enquiries if you have any enquiries about this statement, you are welcome to contact our data protection officer at the following address:
Sunshine maid Center
1 / F, Anning building, 425-431 King's road, North Point, Hong Kong
Personal data protection officer

The information provided on this website is for reference only. No express or implied warranty is given by the Sunlight Employment agency as to the accuracy of the information and will NOT be liable for any errors in, omissions from, or misstatements or misrepresentations (whether express or implied) concerning any such information.